Terms & Conditions
These Terms and Conditions apply to all purchases made via the website of Eleanor Dublin, located in Dublin, Ireland, and can be reached via info@eleanordublin.com.
1. Applicability
By placing an order, you agree to these terms and conditions. Please read them carefully before completing your purchase.
2. Product Information
We strive to provide accurate product descriptions and up-to-date information. However, typographical errors or inaccuracies may occur. In such cases, we reserve the right to correct any errors.
3. Ordering & Payment
Orders will be processed once full payment has been received. Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available for their location.
4. Processing & Shipping
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Processing Time: 1–3 business days
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Shipping Time: 3–7 business days (depending on location)
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Orders are shipped directly from our supplier based in China.
5. Returns & Cancellations
Please refer to our separate Return Policy for all conditions related to returns and cancellations.
6. Liability
We are not responsible for loss or damage during shipping if tracking indicates that the package has been delivered to the address provided by the customer. Please always ensure the accuracy of the address you provide.
7. Intellectual Property
All content on the website (texts, photos, logos) is the property of Eleanor Dublin and may not be used without permission.
8. Complaints Procedure
If you have any complaints, you can submit them in writing to info@eleanordublin.com. We aim to respond within 5 business days.
9. Applicable Law
These terms and conditions are governed by Belgian law. Any disputes arising from these terms will be subject to the jurisdiction of the relevant courts in Belgium.